Terms & Conditions

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Supportive Life Counselling provides professional counselling services in New South Wales, Australia. By using this website and engaging with our services, you agree to the following terms and conditions.

1. General Information

This website provides information about counselling services and facilitates bookings through Halaxy.

The information on this website is for general purposes only and does not constitute professional or medical advice.

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.

1. Eligibility & Use of Services

Our services are available to individuals residing in NSW, Australia.

By using this website, you confirm that you are 18 years or older. If under 18, parental or guardian consent is required.

You agree to use this website lawfully and not engage in any behaviour that disrupts its functionality.

1. Bookings & Payments

All bookings and payments are processed securely through Halaxy. You can review their policies through their website directly.

Cancellations and rescheduling must comply with our cancellation policy (outlined at the time of booking).

Refunds may be considered under exceptional circumstances at the discretion of Supportive Life Counselling.

1. Confidentiality & Privacy

We are committed to maintaining confidentiality in accordance with Australian privacy laws and ethical standards.

Personal information collected through this website is handled as per our Privacy Policy.

Confidentiality may be breached if required by law (e.g., risk of harm, court orders, mandatory reporting obligations).

1. Limitation of Liability

Supportive Life Counselling provides counselling services in good faith but does not guarantee specific outcomes.

We are not liable for any decisions, actions, or consequences arising from the use of our services or website content.

To the fullest extent permitted by law, we disclaim all liability for direct or indirect damages arising from website use.

1. Third-Party Links & Resources

This website may contain links to third-party websites for convenience. We do not endorse or assume responsibility for external content.

Any reliance on third-party resources is at the user’s discretion.

1. Website Availability & Technical Issues

We strive to maintain website functionality but do not guarantee uninterrupted access.

We are not responsible for technical issues, errors, or temporary unavailability.

1. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any disputes shall be resolved in accordance with NSW legal proceedings.

1. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

support@supportivelifecounselling.com.au

By using this website and engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.